FREE WORLDWIDE SHIPPING

SHIPPING

We provide free standard worldwide shipping on all orders.

  • Prices
  • Shipping Methods
  • Shipping Timeframes
  • Tracking
  • Incorrect Addresses
  • PRICES

    We provide free standard worldwide shipping on all orders.

    Unfortunately, the following countries are exempt from standard shipping:

    Zone

    Country

    Reason

    5

    Estonia

    Packages become lost or misplaced in transit.

    8

    Indonesia, Singapore + United Arab Emirates

    Packages become lost or misplaced in transit.

    9

    Kuwait, Saudi Arabia + South Africa

    Processing delays of up to 3 months.

    10

    Bangladesh, Botswana, Brazil, Cambodia, Cameroon, Egypt, Ethiopia, Guadeloupe, Iran, Iraq, Liberia, Morocco, Mozambique, Myanmar, Nepal, New Caledonia, Niger, Nigeria, Pakistan, Sri Lanka, Tanzania, Trinidad and Tobago, Tunisia + Uzbekistan

    Processing delays of up to 3 months.

    EXPRESS SHIPPING

    Zone

    Country

    Express Shipping

    £0-£50

    Express Shipping

    £51-£100

    Express Shipping

    £101-£200

    Express Shipping

    £201+

    0

    United Kingdom

    £7

    £3

    Free

    Free

    1

    Belgium, Germany, Ireland, Luxembourg + Netherlands

    £19

    £14

    £9

    Free

    2

    France

    £20

    £15

    £10

    Free

    3

    Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain + Sweden

    £21

    £16

    £11

    Free

    4

    Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Lithuania, Malta, Monaco, Poland, Romania, Slovakia + Slovenia

    £22

    £17

    £12

    Free

    5

    Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, Serbia, Switzerland, Turkey + Ukraine

    £22

    £17

    £12

    Free

    6

    United States

    £19

    £14

    £9

    Free

    7

    Canada

    £23

    £18

    £13

    Free

    8

    Australia, China, Hong Kong, Japan, South Korea, Malaysia, Mexico, Philippines, Taiwan + Vietnam

    £25

    £20

    £15

    Free

    9

    Bahrain, Brunei Darussalam, Jordan, New Zealand, Oman, Qatar + Solomon Islands

    £26

    £21

    £16

    Free

    10

    Argentina, Armenia, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Cape Verde, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Fiji, Georgia, Guatemala, Guinea, Haiti, Honduras, Jamaica, Kazakhstan, Lebanon, Madagascar, Paraguay, Peru, Puerto Rico, Reunion, Uruguay, Venezuela, British Virgin Islands + U.S. Virgin Islands

    £28

    £23

    £18

    Free

    DHL ONLY ZONES

    Zone

    Country

    Express Shipping

    £0-£50

    Express Shipping

    £51-£100

    Express Shipping

    £101-£200

    Express Shipping

    £201+

    5

    Estonia

    £22

    £17

    £12

    Free

    8

    Indonesia, Singapore + United Arab Emirates

    £25

    £20

    £15

    Free

    9

    Kuwait, Saudi Arabia + South Africa

    £26

    £21

    £16

    Free

    10

    Bangladesh, Botswana, Brazil, Cambodia, Cameroon, Egypt, Ethiopia, Guadeloupe, Iran, Iraq, Liberia, Morocco, Mozambique, Myanmar, Nepal, New Caledonia, Niger, Nigeria, Pakistan, Sri Lanka, Tanzania, Trinidad and Tobago, Tunisia + Uzbekistan

    £28

    £23

    £18

    Free

  • SHIPPING METHODS


    UK

    Standard:

    - Royal Mail (1st Class Post)

    - Tracking Information + Signature Required


    Express:

    - DHL Express

    - Tracking Information + Signature Required


    INTERNATIONAL

    Standard:

    - Deutsche Post 

    - Tracking Information + Signature Required


    Express:

    - DHL Express

    - Tracking Information + Signature Required

  • SHIPPING TIMEFRAMES

    Please note, the timeframes specified below may increase or decrease depending on how quickly customs process packages.

    Zone

    Country

    Standard Shipping

    Express Shipping

    0

    United Kingdom

    3-5 Business Days

    1-2 Business Days

    1

    Belgium, Germany, Ireland, Luxembourg + Netherlands

    8-10 Business Days

    2-3 Business Days

    2

    France

    8-10 Business Days

    2-3 Business Days

    3

    Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain + Sweden

    8-10 Business Days

    2-3 Business Days

    4

    Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Lithuania, Malta, Monaco, Poland, Romania, Slovakia + Slovenia

    10-12 Business Days

    2-3 Business Days

    5

    Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, Serbia, Switzerland, Turkey + Ukraine

    10-12 Business Days

    2-3 Business Days

    6

    United States

    10-12 Business Days

    2-3 Business Days

    7

    Canada

    10-12 Business Days

    2-3 Business Days

    8

    Australia, China, Hong Kong, Japan, South Korea, Malaysia, Philippines, Taiwan + Vietnam

    12-15 Business Days

    4 - 5 Business Days

    9

    Bahrain, Brunei Darussalam, Jordan, New Zealand, Oman, Qatar + Solomon Islands

    12-15 Business Days

    4-5 Business Days

    10

    Argentina, Armenia, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Cape Verde, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Fiji, Georgia, Guatemala, Guinea, Haiti, Honduras, Jamaica, Kazakhstan, Lebanon, Madagascar, Paraguay, Peru, Puerto Rico, Reunion, Uruguay, Venezuela, British Virgin Islands + U.S. Virgin Islands

    17-20 Business Days

    4-5 Business Days

  • TRACKING

    In order to identify the location of your package, please use the links below: 


    UK

    Standard - Click here

    Express - Click here


    INTERNATIONAL

    Standard - Click here

    Express - Click here


    - DHL Express provides a full tracked service to all shipping destinations. 

    - The amount of tracking information available for shipments being sent via standard shipping is limited for certain countries.

  • INCORRECT ADDRESSES

    Franco Florenzi takes no responsibility for parcels that become lost if the shipping address specified at checkout is incorrect.


    STANDARD SHIPPING

    If you have entered an incorrect shipping address, please notify us straight away at info@francoflorenzi.com so that your shipping details can be amended.

    If the parcel has already been dispatched then Franco Florenzi takes no responsibility for any delays that may occur as a result.

    We therefore encourage you to check your shipping details when at checkout and upon receiving your order confirmation via email.

    If your parcel gets returned to us, then you will be required to pay £4.99, which will cover the cost of returning the package to you. Please note it can take up to 30 business days for a parcel to arrive back in the United Kingdom.

    If you decide you would like a refund when the package arrives back, then you will be refunded minus the original shipping cost, plus any additional costs incurred as a result of supplying an incorrect address.


    EXPRESS SHIPPING

    If you have entered an incorrect shipping address, please notify us straight away at info@francoflorenzi.com so that your shipping details can be amended.

    If the parcel has already been dispatched then Franco Florenzi takes no responsibility for any delays that may occur as a result.

    We therefore encourage you to check your shipping details when at checkout and upon receiving your order confirmation via email.

    If DHL flags your address as incorrect, then a £15 surcharge will be applied to your order, which will cover the cost of address correction and any administration fees.  This fee must be paid in full before a refund or exchange can be carried out.

HOW MUCH IS SHIPPING?

We offer free standard worldwide shipping on all orders.
Unfortunately, the following countries are exempt from free standard shipping:

Country

Reason

Bangladesh, Botswana, Brazil, Cambodia, Cameroon, Egypt, Estonia, Ethiopia, Guadeloupe, India, Iran, Iraq, Kuwait, Liberia, Morocco, Mozambique, Myanmar, Nepal, New Caledonia, Niger, Nigeria, Pakistan, Saudi Arabia, Singapore, South Afrida, Sri Lanka, Tanzania, Trinidad and Tobago, Tunisia, United Araba Emirates + Uzbekistan

Processing delays of up to 3 months.


For more information on the cost of express shipping, please click here.


WHICH COURIER DO YOU USE?

Standard: Deutsche Post
Express: DHL


WHEN WILL MY ORDER ARRIVE?

Please note, the timeframes specified below may increase or decrease depending on how quickly customs process parcels.

Country

Standard Shipping

Express Shipping

United Kingdom

3-5 Business Days

1-2 Business Days

Belgium, Germany, Ireland, Luxembourg + Netherlands

8-10 Business Days

2-3 Business Days

France

8-10 Business Days

2-3 Business Days

Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain + Sweden

8-10 Business Days

2-3 Business Days

Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Lithuania, Malta, Monaco, Poland, Romania, Slovakia + Slovenia

10-12 Business Days

2-3 Business Days

Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, Serbia, Switzerland, Turkey + Ukraine

10-12 Business Days

2-3 Business Days

United States

10-12 Business Days

2-3 Business Days

Canada

10-12 Business Days

2-3 Business Days

Australia, China, Hong Kong, Japan, South Korea, Malaysia, Philippines, Taiwan + Vietnam

12-15 Business Days

3-4 Business Days

Bahrain, Brunei Darussalam, Jordan, New Zealand, Oman, Qatar + Solomon Islands

12-15 Business Days

4-5 Business Days

Argentina, Armenia, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Cape Verde, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Fiji, Georgia, Guatemala, Guinea, Haiti, Honduras, Jamaica, Kazakhstan, Lebanon, Madagascar, Paraguay, Peru, Puerto Rico, Reunion, Uruguay, Venezuela, British Virgin Islands + U.S. Virgin Islands

17-20 Business Days

4-5 Business Days



WILL I GET A TRACKING NUMBER?

You will receive a tracking number as soon as your order has been dispatched. Please allow 3-4 business days before tracking your parcel.


ADDITIONAL INFORMATION:

For more information please click here.


HOW DO I MEASURE MY WRIST SIZE?

Use a tape measure to measure your wrist around the widest point.
We recommend you do this 2 or 3 times until you get a consistent measurement.
Please allow a few extra millimetres to ensure the bracelet fits comfortably.



BRACELET SIZE CHART

Please refrain from stretching Franco Florenzi bracelets when worn, as this can result in damage over time.

We advise choosing a size, which is closest to your wrist measurement.

WRIST SIZE

BRACELET SIZE

INCHES

CM

MM

XS

6.5"

16.51cm

165.1mm

S

7"

17.78cm

177.8mm

M

7.5"

19.05cm

190.5mm

L

8"

20.23cm

202.3mm

XL

8.5"

21.59cm

215.9mm


HOW DO I MEASURE MY WRIST SIZE?

Use a tape measure to measure your wrist around the widest point.
We recommend you do this 2 or 3 times until you get a consistent measurement.
Please allow a few extra millimetres to ensure the bracelet fits comfortably.



BANGLE SIZE CHART

We advise choosing a size, which is closest to your wrist measurement.
Please note, all bangles are adjustable by 1-2cm.

WRIST SIZE (CIRCUMFERENCE)

BANGLE SIZE

INCHES

CM

MM

S

7"

17.78cm

177.8mm

M

7.5"

19.05cm

190.55mm

L

8"

20.23cm

202.3mm


All footwear sizes displayed on our website are UK sizes.

1. FOOT LENGTH

When measuring your heel-to-toe length you need to:
- Wear the type of socks you'll wear with your shoes.
- Measure your feet in the afternoon as feet typically swell during the day.
- Distribute weight evenly.

Measure your foot length by standing up straight on a hard surface with your heel against the wall and a piece of blank paper taped to the floor, flush against the wall beneath your foot.

Have someone mark the longest part of your foot (referred to as heel-to-toe length) on the paper with a pen or pencil, or measure yourself if necessary. Repeat with the other foot, as right and left sizes may be different.

Use a ruler to measure the heel-to-toe length you marked for each foot.

2. SELECTING A SHOE SIZE

If your foot measurement is halfway between sizes, select the larger size.

You may find one foot is longer than the other, this is quite normal, please use the larger size when making your shoe size selection.

FOOTWEAR CHART
Use your measurements and the chart below to determine your shoe size.

CM

INCHES

UK

EU

USA

23.2

9 ⅛

5

38.5

6

24.5

9 ⅝

6

40

7

25.4

10

7

41

8

26.2

10 ¼

8

42.5

9

27.1

10 ⅝

9

44

10

27.9

11

10

45

11

28.8

11 ⅜

11

46

12


All ring sizes displayed on our website are US sizes.

HOW DO I MEASURE MY RING SIZE

To measure your ring size, please download our ring size guide.

RING SIZE CHART

INSIDE DIAMETER

UK

US

EUROPE

INCHES

MM

I - J

5

49

0.60"

15.6mm

K - L

6

51

0.64"

16.4mm

M - N

7

54

0.67"

17.2mm

O - P

8

56

0.70"

18.0mm

Q - R

9

59

0.73"

18.8mm

X

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